Terms of use

STANLEY/STELLA B2B terms of use

PLEASE READ THESE TERMS OF USE CAREFULLY. THESE TERMS OF USE CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND STANLEY/STELLA THAT CONDITIONS YOUR USE OF THE SERVICES. 

BY USING, PARTICIPATING IN, OR ACCESSING STANLEY/STELLA SERVICES (AS DEFINED BELOW), YOU SIGNIFY YOUR ACCEPTANCE OF THESE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS OF USE, YOU SHOULD NOT ACCESS OR USE THE SERVICES.

1. Acceptance of the terms of use

Welcome and thank you for using the services offered by Stanley Stella, Inc., a Delaware corporation, and its affiliates, including Stanley and Stella, SA with registered offices at Delta Building, Rue Jules Cockx 8-10, floors 3-4, B-1160 Auderghem, Belgium, VAT Registration BE0810.580.894  (collectively, “we,” “us” or "STANLEY/STELLA").

The following Terms of Use govern all of our websites directed to users or purchasers located within the United States of America (including but not limited to https://www.stanleystella.com/en-us and all pages within it) (each and collectively, "the Site"), and all related or affiliated mobile sites, and applications owned or operated by STANLEY/STELLA, and including any of our content, programs, services, features, activities, and our current or future products) (collectively, the "Services").  

2. Privacy Policy

Your privacy is important to us. We encourage you to read our Privacy Policy to understand our privacy practices, so that you understand the actions we take with respect to your personal information and may make an informed decision about using the Services. Please note that our Privacy Policy is intended to govern any and all matters related to the collection and processing of your personal information (as defined under the Privacy Policy) by STANLEY/STELLA, whereas these Terms of Use apply to all aspects of your relationship with STANLEY/STELLA that do not fall within the scope of our Privacy Policy. You represent and warrant that all data that you provide to STANLEY/STELLA is accurate.

3. Changes to the terms of use

We reserve the right to change these Terms of Use at any time at our sole discretion by posting revisions to the Site. Such revisions will be effective immediately upon posting them to the Site. You should review these Terms of Use each time you use the Services, so that you understand your rights, remedies, and obligations. Your use of the Services after such changes have been posted shall constitute your acceptance of the revised Terms of Use.

4. Eligibility criteria, registration, and access to the services

The Services are not directed to persons under age 13 in the United States, or the equivalent age in other jurisdictions (such as 16 in the European Union). Users must be at least this age to access, use, or register for the Services. For more information regarding the collection and processing of personal information for users under this age, please visit our Privacy Policy.

If you are at least this age but under 18 years of age, you may only access, use, or register for the Services, with the consent of a parent or guardian.

STANLEY/STELLA will not be liable for any damages that may result from misrepresentation of age by a user of the Services. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion. We do not ship orders to freight forwarders.

5. Communications

In order to provide you with the Services, including to conduct our business and to provide you with the best possible products and services, we may need to provide you with certain communications. By using the Services, and subject to the provisions of our Privacy Policy, you consent to receive any and all such communications. We will communicate with you electronically, including but not limited to e-mail or sending you notices through the Site. These communications are considered part of the Services, which you may not be able to opt-out from receiving.

The Products offered for sale to our wholesale customers (as used herein, a “Dealer”) on our eCommerce webshop (the “Webshop”) are sold via the digital platform processes.  As a result, the Dealer agrees to STANLEY/STELLA communicating with such party electronically.  STANLEY/STELLA is authorized to send the Dealer electronic messages and other notifications about his order through the internet. To the extent permitted by the law, the Dealer agrees that the above replaces any legislation imposing other methods or timings for receiving notifications relating to his order. STANLEY/STELLA is authorized to send messages through other methods (e.g. by regular mail) and also to receive notifications in writing if this method is expressly specified by the parties, by way of derogation from the Terms and Conditions. To the extent permitted by the law, the Dealer undertakes, in the event of a dispute, not to dispute the validity of any order, information, notification or message sent electronically between the parties in connection with the Terms and Conditions and the contracts to which they apply.  

You agree that all agreements, notices, disclosures, or other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

We welcome your comments and feedback.  All communications and comments submitted to us using the Services are non-confidential.  We reserve the right to use any ideas, concepts, comments, techniques, visuals, or suggestions contained in any such communication or comment. We retain rights to all comments, feedback, suggestions and submissions to us using the Services.

6. Intellectual property rights and policy

A. For all users of the Site:

All text, designs, graphics, logos, page headers, button icons, scripts, service names, manuals, technical documentation, product information, user interfaces, visual interfaces, images, photographs, trademarks, sounds, music, and artwork (collectively, "Content"), including but not limited to the design, structure, selection, coordination, expression, "look and feel," and arrangement thereof, appearing via the Services are owned, controlled or licensed by or to STANLEY/STELLA, and are protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

The Content may not be used in connection with any product or service that is not STANLEY/STELLA's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits STANLEY/STELLA.  All other trademarks not owned by STANLEY/STELLA that via the Services are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by STANLEY/STELLA. Nothing appearing via the Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed via the Services, without the prior written permission of the trademark owner. We aggressively enforce our intellectual property rights to the fullest extent of the law.

You are hereby granted only a limited, non-sublicensable right to access the Services to print the Content for your personal, non-commercial, and informational use only. The foregoing license grant does NOT include the right for you to: (i) publish, publicly perform or display, or distribute to any third party any Content, including reproduction on any computer network, or broadcast or other media; (ii) market, sell, or make commercial use of the Services or any Content therein; (iii) systematically collect or use any Content or data from the Services, including but not limited to use of data spiders, robots, or comparable data gathering, mining or extraction methods; (iv) make derivative use of the Services or any Content therein; or (v) use, frame, or utilize framing techniques to enclose any portion of the Services (including the images, text, or layout/design appearing within the Services).

Any unauthorized use of the Services or the Content therein terminates any permission or license that we granted you, and may violate applicable laws including copyright laws, trademark laws (including trade dress), and communications statutes and regulations. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the Services, so long as the link does not portray STANLEY/STELLA, or its products or services, in a false, misleading, derogatory, or otherwise offensive manner. You may not use any STANLEY/STELLA logo or other proprietary graphic or trademark as part of the link without express written permission.

B. For our Dealers:

The names and logos of and used by STANLEY/STELLA are protected by applicable trademark and copyright laws.  Any use by a Dealer of the STANLEY/STELLA intellectual property as expressly permitted by STANLEY/STELLA needs to follow STANLEY/STELLA’s Graphic Identity Guide. In case of doubt, Dealers are directed to contact their designated Sales Account representative. 

A Dealer may not use or register the name STANLEY/STELLA as a component of any domain name (e.g., www.cheapstanleystella.com or www.stanleystellabrussels.be, which is at all times prohibited).   

STANLEY/STELLA designs, develops and/or updates its marketing materials (collectively, the “Marketing Material”) from time to time. The Dealers are responsible to use only the most recent Marketing Material and to replace any old Marketing Material they use in due course with the most recent Marketing Material.  Any authorization granted by STANLEY/STELLA to use Marketing Material in connection with the Products of STANLEY/STELLA is limited in time per collection and/or season or otherwise expressly determined by STANLEY/STELLA.   

The Marketing Material is and remains the exclusive Intellectual Property of STANLEY/STELLA.  The Dealers are only granted a limited non-exclusive authorization to use and/or publish the Marketing Material of STANLEY/STELLA. This authorization is revocable at any time by STANLEY/STELLA. 

The Dealers who use the products of STANLEY/STELLA under their own name, may only use the ‘pack shots’, i.e. textile photos without the head of the model, from the Marketing Material.

If a Dealer wishes to edit the Marketing Material, he needs the express and written consent from STANLEY/STELLA.  If consent is so granted, Dealers are only authorized to edit the textile part of the pack shot (e.g. with an illustration or words/signs) if such edits do not violate public order and morality, any law or regulation or any rights of third parties and/or STANLEY/STELLA.   

Any Dealer who is authorized to sell products under the name “STANLEY/STELLA”, can only use the Marketing Material in its original format and in accordance with the instructions provided on a case-by-case. The Marketing Material cannot be in any way altered, re-colored, photoshopped or adapted to any communication requirement or method, whether in print, video or digital media.  

The Dealer may not use Marketing Material of STANLEY/STELLA in combination with products and/or marketing material from a third party.  

The authorization by STANLEY/STELLA to the Dealer is strictly limited to use by the Dealer on the captive website, webshop and social media directly owned by such Dealer (and for example not for third party websites as Amazon or by any purchaser of the Dealer). The Marketing Material may not, without prior written authorization, be sublicensed or used on websites of any third parties or for a third-party advertising campaign. 

7. Disclaimer of warranties

THE SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS MADE AVAILABLE TO YOU THROUGH THEM ARE PROVIDED BY STANLEY/STELLA ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, STANLEY/STELLA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AS TO THE OPERATION OF THE SERVICES AND THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOU USE THE SERVICES AT YOUR SOLE RISK.  STANLEY/STELLA DOES NOT WARRANT THAT PRODUCT DESCRIPTIONS, PHOTOGRAPHS, PRICING, OR OTHER CONTENT REGARDING PRODUCTS DISPLAYED OR OTHERWISE AVAILABLE ON THE SERVICES STANLEY/STELLAARE ACCURATE, COMPLETE, CURRENT, OR ERROR-FREE. ALL WEIGHTS AND SIZE DIMENSIONS ARE APPROXIMATE.

You understand that STANLEY/STELLA cannot and does not guarantee or warrant that files available for downloading from the Services will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to the Services for any reconstruction of any lost data. STANLEY/STELLA WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, A VIRUS, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY AFFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICES, YOUR USE OF ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES, OR YOUR DOWNLOADING OF ANY MATERIAL POSTED VIA THE SERVICES OR WEBSITE LINKED TO THE SERVICES.  THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

8. Limitations on liability

THE SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS MADE AVAILABLE TO YOU THROUGH THEM ARE PROVIDED BY STANLEY/STELLA ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, STANLEY/STELLA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AS TO THE OPERATION OF THE SERVICES AND THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOU USE THE SERVICES AT YOUR SOLE RISK.  STANLEY/STELLA DOES NOT WARRANT THAT PRODUCT DESCRIPTIONS, PHOTOGRAPHS, PRICING, OR OTHER CONTENT REGARDING PRODUCTS DISPLAYED OR OTHERWISE AVAILABLE ON THE SERVICES STANLEY/STELLAARE ACCURATE, COMPLETE, CURRENT, OR ERROR-FREE. ALL WEIGHTS AND SIZE DIMENSIONS ARE APPROXIMATE.

You understand that STANLEY/STELLA cannot and does not guarantee or warrant that files available for downloading from the Services will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to the Services for any reconstruction of any lost data. STANLEY/STELLA WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, A VIRUS, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY AFFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICES, YOUR USE OF ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES, OR YOUR DOWNLOADING OF ANY MATERIAL POSTED VIA THE SERVICES OR WEBSITE LINKED TO THE SERVICES.  THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

9. Prohibited uses

You may use the Services only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Services:

  • In any manner that violates any applicable federal, state, local and international law or regulation;
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with these Terms of Use;
  • To gather or attempt to gather personal information belonging to members, users, or member organizations for the purposes of spamming, marketing, selling to third parties, or otherwise sharing beyond the reasonable uses of the Services;
  • In any manner that could disable, overburden, damage, or impair the Services or interfere with any other party's use of the Services, including their ability to engage in real time activities through the Services; or
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm STANLEY/STELLA or users of the Services, or may expose STANLEY/STELLA or users of the Services to liability.

10. Additional prohibited uses

You further agree not to:

  • Use any robot, spider or other automatic device, process, or means to access the Services for any purpose, including to monitor or copy any of the material on the Services;
  • Use any manual process to monitor or copy any of the Content on the Services for any unauthorized purpose without STANLEY/STELLA's prior written consent;
  • Use any device, software, or routine that interferes with the proper working of the Services;
  • Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful;
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any part of the Services, the server on which any part of the Services is stored, or any server, computer, or database connected to the Services;
  • Attack the Services via a denial-of-service attack or a distributed denial-of- service attack; or
  • Otherwise attempt to interfere with the proper working of the Services.

11. STANLEY/STELLA international use

We make no representation to users of this Site that the Services are appropriate or can legally be used outside the United States.  Accessing and using the Services is prohibited in locations where doing so would be illegal. Users that access or use the Services from locations outside the United States do so on their own initiative and are responsible for complying with local laws.

12. Third party content or services

The Services may contain links to or integration of third party content and/or services (including but not limited to any programs, features, activities, and products) owned or operated by parties other than STANLEY/STELLA, including but not limited to social media features. Such links or integrations are provided for your convenience and reference only. STANLEY/STELLA does not own or control the content or services offered by third parties, is not responsible for examining or evaluating third party content or services, and is not responsible for third party content or services. STANLEY/STELLA's inclusion of links to or integrations of third party content or services does not imply any endorsement of the third party content or services or, unless expressly disclosed otherwise, any sponsorship, affiliation, or association with the content or services' owner(s), operator(s) or sponsor(s). Nor does STANLEY/STELLA's inclusion of links or integrations imply that STANLEY/STELLA is authorized to use any trade name, trademark, logo, legal or official seal or copyrighted symbol that may be reflected in the linked or integrated third party content or services. STANLEY/STELLA does not assume any responsibility or liability for the actions, products, services, or content of third parties. When leaving the Services, you should be aware that these Terms of Use no longer govern. You should carefully review the terms of use, privacy policy, and all other relevant user agreements for the third party content or services.

13. Choice of law

You agree that the laws of the state of California, USA, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and STANLEY/STELLA.

14. Indemnity

You agree to indemnify and hold STANLEY/STELLA, including its partners, subsidiaries, and affiliates, and each of their and our directors, officers, managers, agents, contractors, partners, and employees, harmless from any loss, liability, claim, damages, costs, expenses or demand (including reasonable attorneys' fees) arising out of or in connection with the Terms of Use, the Privacy Policy, or the Services. Your obligation to indemnify includes, but is not limited to, disputes, claims, or lawsuits arising out of or in connection with: (i) your acquisition or use of products or services made available through the Services; (ii) any termination or suspension of your right to use the Services; (iii) your access to or use of the Services; or (iv) any violation of these Terms of Use.

15. Waiver and severability

No waiver of these Terms of Use by STANLEY/STELLA shall be deemed a further or continuing waiver of such term or condition or any other term or condition, and any failure of STANLEY/STELLA to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

If any provision of these Terms of Use is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

16. Entire agreement

These Terms of Use, together with any other agreements incorporated by reference therein, constitute the entire agreement, and supersede all prior written agreements, arrangements, communications and understandings and all prior and contemporaneous oral agreements, arrangements, communications and understandings, whether electronic, oral, or written, between you and STANLEY/STELLA with respect to the Services.

17. General terms

STANLEY/STELLA's performance of these Terms of Use is subject to existing laws and legal process and nothing contained in this agreement is in derogation of STANLEY/STELLA's right to comply with law enforcement requests or requirements relating to your use of the Services or information provided to or gathered by STANLEY/STELLA with respect to such use.

The section titles in these Terms of Use are for convenience only and have no legal or contractual effect.

18. Contacting us

If you have any questions about these Terms of Use, please use the contact information at [email protected] to contact us. Although STANLEY/STELLA will in most circumstances be able to receive your e-mail or other information provided through the Services (including but not limited to account registrations, orders, and other submissions), STANLEY/STELLA does not guarantee that it will receive all such information timely and accurately, and is shall not be obligated to read, act on, or respond to any such e-mail or other information.

19. How we conduct business in the USA

STANLEY/STELLA sells its Products into the United States of America via authorized distributors and to selected wholesale account Dealers.  

At this time, no sale of our Products directly to end consumers is permitted.

The Products offered for sale by STANLEY/STELLA are exclusively “blank” Products, and each Dealer who purchases any STANLEY/STELLA Products is required to print or otherwise alter them using its choice of decoration or transformative technique (digital printing, screen printing, embroidery, transfer,  etc.) before such party can resell them.  For clarity, this explicitly means - with absolutely no exception - that Dealers are PROHIBITED FROM SELLING RE-SELLING BLANK STANLEY/STELLA PRODUCTS which are not printed, adorned, decorated, personalized or otherwise materially transformed.  In addition to its other rights and remedies, STANLEY/STELLA reserves the right to immediately terminate its relationship with any Dealer that does not comply with the foregoing.  

Dealers that purchase STANLEY/STELLA Products to be used in order to sell their own brand and Dealers such as textile printers, agencies or other retailers of promotional Products that use STANLEY/STELLA Products in connection with a promotional campaign are not required to remove the neck label featuring the STANLEY/STELLA brand name that is located inside the Products unless otherwise directed by STANLEY/STELLA.

All terms of sale are subject to revision and amendment by STANLEY/STELLA at any time.  The current Terms of Sale and trade are as set forth in our Terms of Sale policies which are deemed binding on any Dealer, and include an arbitration provision waiving the right to a trial by jury.